Help Center

Once payment has been completed, orders typically takes 1-2 working days to process before shipment. Please allow another 1-2 days for the delivery tracking to be updated from the courier company.

Below is the average delivery time in the past 30 days.  

United States: 3-8 days

United Kingdom: 7-15 days

Germany: 6-14 days

Belgium: 7-18 days

France: 6-12 days

Italy: 10-15 days

Spain: 10-15 days

Australia: 13-20 days

Canada: 12-20 days

Netherlands: 12-15 days

Others: please contact us

The tracking code will be provided so that you can check the status & location of your order on our website.

Please allow additional 1-2 weeks during holidays or special events (Cyber Monday, Black Friday, Christmas, New Years, etc).

You don't receive your order? You are fully protected! 100% Money Back Guarantee. If after 45 days you still haven't received your order, please contact us.

We offer a trackable shipping Worldwide. It doesn't matter where you live, we can send the packet to your place.

We can ship to PO Box. However, we cannot provide a guarantee for orders ship to PO Box. It's the best to ship the parcel to the residential address where there's someone to receive and sign for the delivery.

Anyone at home can receive the package on your behalf. In the scenario where no one is at home to receive the package, most of the time the postman will leave a collection slip and you will have to proceed to the post office to collect your package.